Andrew Tottenham - November 21, 2018

Nobody Harmed


Recently I attended an event entitled “Nobody Harmed by Gambling”, organised by the bookmakers William Hill. The intent of the meeting was to start a conversation about how to reduce, to a bare minimum, the harm caused by abnormal gambling… [continue reading]




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An update on events in Greece


Loutraki is not the only casino that has not been paying its staff on time. Apparently, the Porto Rio Casino in Patras, Greece has been delinquent in paying its staff due to low revenues. The staff have become so frustrated… [continue reading]




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Not everything in Greece is as straightforward as it appears


The publication of the RFP for the new casino license in the Hellinikon project in Athens has been delayed. It was supposed to have been issued last month, but the delay is not surprising given the complexity of this RFP…. [continue reading]




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Gambling on the Blockchain


Whilst at this year’s Global Gaming Expo I sat in on a talk entitled “Gambling on the Blockchain.” It was a fascinating look at how this emergent technology is being used in sectors of the gambling industry. I left the… [continue reading]




Andrew Tottenham -

The state of gambling in Great Britain


Each September, the UK Gambling Commission publishes its annual survey of gambling behaviour in Great Britain (not the UK). So September is the month when gambling operators hold their breath and gird themselves for the predictable media onslaught. Last year’s… [continue reading]




Andrew Tottenham - September 24, 2018

You can’t manage what you don’t measure


That quotation from Peter Drucker goes back a few years, before the advent of the internet and online systems, when customer playing data was notoriously inaccurate and subject to the whims of the people rating the players. Slot machine players… [see full article]




Andrew Tottenham -

It Might Walk Like A Duck, But Is It?


The European Commission has finally decided to drop its action for illegal State aid against the Greek government in a case about entry fees payable by visitors to the Greek casinos. The background to the case is that each Greek… [see full article]




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Fighting Money Laundering with Regulations and Due Diligence


Money laundering, or should I say anti-money laundering (AML), is concentrating the minds of people in the gambling industry all around the globe. The EU implemented the 4th Anti-Money Laundering Directive in June 2017. The UK Gambling Commission has handed… [see full article]




Andrew Tottenham -

Casinos in Italy May Be an Endangered Species


Italy, with a population of nearly 70 million, has only four casinos, all of which are located in the north of the country and are owned and regulated by local municipalities. Despite their shared monopoly they have fallen on hard… [see full article]




Andrew Tottenham -

Why don’t integrated resorts seem to work in Europe?


Given the success that integrated resorts have found elsewhere in the world, I am often asked why they seem to fail in Europe. Integrated resorts often generate taxes, employment, in-bound tourism and the like. To be clear, an integrated resort… [see full article]




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A casino gaming revival is taking place in Paris


Something has been happening in Paris, and few in the international gaming industry have heard about it. Casino gambling has historically not been legal in the city of Paris. In 1920, a French government decree stated that no casinos could… [see full article]




Andrew Tottenham -

Bad times for gambling in Bavaria


Results released recently by the Bavarian State Lottery Corporation, owner of Bayerische Spielbanken, which operates the nine casinos in Bavaria, show that only three – Feuchtwangen, Garmisch-Partenkirchen and Bad Wiessee – are profitable. That profit totals around €8.3 million. Bad… [see full article]




Andrew Tottenham -

Come together: Consolidation is the name of the game


The once-fragmented – and, hence, competitive – gaming sector has seen an increasing number of mergers and acquisitions in recent years, and the velocity has only increased in the last twelve months. The fever for consolidation started quietly a few… [see full article]




Andrew Tottenham -

FOBTs: where on Earth did they come from? And why?


As most of you may know, the long-awaited decision on whether to cut the maximum bet on Fixed Odds Betting Terminals (FOBTs) has been pushed back again. Some of you, though, may well be asking: what, exactly, are these FOBTs, Continue Reading




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Think before you legislate!


With the impending Supreme Court of the United States opinion regarding whether the States have the right to offer sport betting, and whether Congress overstepped its powers with PAPSA in 1992 in limiting the number of States that can do… Continue Reading




Andrew Tottenham -

If you build it, they won´t not come


Guillermo Fernández Vara, President of the Spanish region of Extremadura, has recently proposed legal changes which would allow for fast track planning consents and lower gambling taxes for the development and operation of large scale leisure complexes – those with a minimum investment of €1 billion. These complexes could feasibly include hotels, spas, conference centres, […]




Andrew Tottenham -

More Better Data, Please


The Gambling Commission of Great Britain has released its annual report on participation rates and the perception of gambling for 2017. Every year, the Gambling Commission ask approximately 8,000 people (4,000 men and 4,000 women) about their gambling in the last four weeks, with the report usually published in February of the following year. Continue […]




Andrew Tottenham -

Hellinikon, site of 2004 Summer Olympics, approved for Greek casino license


The Greek Court of Auditors has approved the master plan for the Hellinikon project. This is the final piece in the puzzle allowing the Government to issue a tender for a casino license on the site of the former Athens International Airport. Continue Reading




Andrew Tottenham -

Thoughts from ICE 2018


That is ICE, now the largest gaming show in the world, over for another year. It is funny to think that this all started in 1987 when Jeff Lindsay, the founder of John Huxley Casino Equipment, decided to exhibit at the Amusement Trades Exhibition, the only casino supplier amongst “Whack-A-Mole” games, fairground rides and pub […]




Andrew Tottenham -

A quick European tour


The French land-based casino industry saw another year of growth in 2017. Overall gross gaming revenues (GGR) increased by 2.4% to €2.3 billion, but within that there were definite winners and losers. Lucien Barriere, the country’s largest operator by GGR, saw its gaming revenues increase by 3.6% to €695 million. Groupe Partouche, the second largest […]




Andrew Tottenham -

Casinos Austria to have a new owner and possibly Codere too


The European gambling industry is seeing several sizable developments with ownership changes in recent months. Firstly, it looks as if the Czech-based Sazka Group will become the largest shareholder of Casinos Austria AG (CASAG), which owns the Austrian Lotteries Group as well as Casinos Austria’s domestic and overseas casinos. Continue Reading




Andrew Tottenham -

An Alchemist’s Dream, Dust into Gold


The European gambling landscape is quite mature, with very few opportunities for meaningful expansion. There are still ways to grow profits, such as improving revenues through better marketing programs and doing cost reductions, but without new licenses becoming available the only way to substantially increase profits is to acquire other businesses. All three options have […]




Andrew Tottenham -

Skill Games – What Will It Take for Success?


The latest buzz to hit the slot floor is about games of skill, slot machine games that contain an element of skill – and the key word is “element”. The element of skill needs to allow the player to believe that they can affect the outcome, yet not enable the player to win consistently. That’s […]




Andrew Tottenham -

When success can be too much of a good thing


What do Italy, the UK, Slovakia, Latvia, the Czech Republic and Australia have in common? Answer: they all have experienced a significant public push back against a proliferation of gaming machines. This is hardly surprising, given the extraordinary density of these machines in these jurisdictions, some of which have relatively small populations. Continue Reading